Zachary Keyes
Spartanburg
Summary
"When you change the way you look at things, the things you look at change." -Dr. Wayne Dyer
This quote has been a driving force in both my personal and professional life. Working together with the client to understand and meet their needs often times requires us to look outside of the box for a solution. By doing so, you can build a long and lasting relationship with that client. I look forward to working with a company that values that message. To meet the customer's needs. A company that offers me the tools to be able to find the right solutions for the client.
Overview
10
10
years of professional experience
Work History
Construction Estimater /Construction Project Manager
Servpro
08.2024 - Current
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Put together estimates, specifications, and other project documents.
- Held construction progress and regular status meetings with project team.
- Established successful relationships with clients, leading to repeat business and positive referrals.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Consulted with clients to define objectives and develop scopes.
- Improved project efficiency by streamlining communication between team members and stakeholders.
Property Field Adjuster
State Farm
02.2023 - 08.2024
- Maintained compliance with state regulations and company policies through continuous professional development and training sessions.
- Provided support during catastrophic events, working long hours to handle a large influx of claims efficiently and compassionately.
- Negotiated fair settlements between policyholders and insurance companies, maintaining positive relationships with all parties involved.
- Mentored junior adjusters in proper claim handling techniques, fostering growth within the team and improving overall performance levels.
- Increased efficiency in claim processing by utilizing industry-standard software for documentation and communication.
- Developed strong relationships with local contractors, expediting repair work for policyholders and resulting in faster claim resolutions.
- Developed effective techniques to mitigate losses.
- Examined claims forms and other records to determine insurance coverage.
Crew Chief/Mitigation specialist
ServPro of Spartanburg County
07.2021 - 02.2023
- Oversee daily water damages, fire damages, and mold jobs
- Scope and sketch mold, fire, and water damage jobs through dry book and Xactimate
- Inspect jobs pre-mitigation and post mitigation
ESA/Level 3 Maintenance Technician
Leadec Industrial Services @ BMW Manufacturing
06.2018 - 06.2020
- Performed routine maintenance on robotic assembly cells and conveyor systems
- Applied Preventative measures on machinery to reduce the risk of future problems
- Fixing potential safety hazards to avoid injuries
- Troubleshooting and clearing faults via PLC's
- Maintained clean work environments
Contractor
Keep it Clean Mobile Detailing
01.2015 - 08.2017
- Maintained and detailed distribution fleet for CNS distribution
- Maintained refrigeration system for CNS distribution
- Work directly with maintenance supervisors to ensure quality
- Accurately estimated time and material costs for projects
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
Robotic Technician/Press line mechanic
Process Automation Solutions
05.2016 - 07.2017
- Traveled up to 3000 miles to meet customers on location to handle hardware and software issues
- Performed maintenance duties on Kuka robots
- Performed preventative maintenance on press line
- Installed system software including Allen Bradley and Siemens
- Ordered necessary supplies and parts to repair malfunctioning hardware
Education
Associate of Science - Psycology
Monroe Community College
Rochester, NY05-2000
Skills
- Estimating (Proficient in Xactimate and sketching)
- Claim Handling
- Estimatics
- Machine Servicing
- Safety training and development
- Strong mechanical aptitude
- Safety procedures knowledge
- Client/Vendor relation
- Works well independently
- Able to read mechanical and electrical blueprints
- Reconstruction experience
- Mitigation experience (mold and moisture readings)
Timeline
Construction Estimater /Construction Project Manager
Servpro
08.2024 - Current
Property Field Adjuster
State Farm
02.2023 - 08.2024
Crew Chief/Mitigation specialist
ServPro of Spartanburg County
07.2021 - 02.2023
ESA/Level 3 Maintenance Technician
Leadec Industrial Services @ BMW Manufacturing
06.2018 - 06.2020
Robotic Technician/Press line mechanic
Process Automation Solutions
05.2016 - 07.2017
Contractor
Keep it Clean Mobile Detailing
01.2015 - 08.2017
Associate of Science - Psycology
Monroe Community College
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