Zachary Yonce

I work for T&W Motors on a part time basis my father is the owner of the business. I help out when needed. Some of the things i would do included repossessing cars from delinquent customers, selling cars, transporting new cars for the business on a tow truck from Columbia to Aiken, as well as detailing them up and attaching gps units to them for collateral against people not waning to pay their payments. This job gives me a lot of people skills as I was dealing with people in all fashions from angry customers to the nicest people you might meet. It gave me the ability to further my skills in dealing with problems quickly and under pressure as there always a new problems I have not dealt with before. the ability to keep calm when under enormous pressure was also built through working repossessions as you can imagine no one is ever to happy with you when you repo their car.

• Streamlined operations by implementing efficient scheduling and staff management strategies.
• Improved customer satisfaction by addressing concerns and resolving issues in a timely manner.
• Increased employee retention through effective communication, training, and performance evaluations.
• Boosted sales revenue by implementing targeted marketing initiatives and promotional events.