5+ years of outstanding experience in IT and satellite repair, maintenance, and installation., High-end maintenance of radios, computers, satellites, and telephones., Troubleshooting and solving complex problems; making mission-critical decisions., Commendable teaching credentials for technical, safety, and quality issues., Highly capable at reading, understanding, and instructing others about schematics., Statistical analysis compilation and recording., Skilled at conducting interviews to identify requirements and assist in shaping custom solutions to complex problems., Design and implementation of training processes and materials., Cross training of systems and procedures and development of related written documents., Creation and delivery of presentations to key clients and management., Evaluating junior staff and recommending advancements., Proficiency utilizing MS Office Suite (Word, Excel, Outlook, PowerPoint), and wide variety of in-house and diagnostic applications, all on PC-based Windows platforms., Ability to repair, maintain, wire, and field-test computers and computer accessories.