Zack Charland
Charleston
Summary
Achieved sales goals consistently through strategic customer interactions. Improved logistics efficiency, resulting in enhanced financial outcomes. Drove growth and collaboration through effective problem-solving strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
State Farm
02.2023 - Current
- Consistently surpassed sales objectives, contributing to overall revenue growth. Effectively communicated product features, advantages, and benefits, enhancing customer satisfaction. Established and nurtured customer relationships, resulting in increased repeat business. Played a key role in business expansion initiatives. Generated new leads through targeted cold calling, networking, and referrals.
Team Leader, Logistics
Synter Resource Group
04.2019 - 11.2022
- Achieved timely project completion by effectively managing a team of over 20 logistics accounts receivable representatives. Enhanced the invoice to cash cycle through targeted collection strategies. Improved operational efficiency by implementing automation software. Resolved pre-litigation accounts for clients, contributing to overall client satisfaction. Successfully navigated additional duties during backlog periods, ensuring project targets were met. Established strong professional relationships with team members, leading to quick issue resolution. Delivered on customer service and financial metrics through strategic production planning. Increased operational efficiency by implementing streamlined processes in logistics while maintaining quality control.
Store Accountant
Harris Teeter
05.2018 - 04.2019
- Oversaw daily balancing of cash accounts to maintain financial integrity. Directed reconciliation of tills and execution of daily audits. Managed selling and inventory processes for lottery operations. Collaborated with external auditors during annual audits. Developed and implemented robust internal controls to enhance financial accuracy. Analyzed financial data to identify trends and drive strategic recommendations. Maintained comprehensive financial records through advanced accounting software.
Education
Bachelor of Science - Marketing
Coastal Carolina University
South Carolina05.2019
Skills
- Reasoning/De-escalation Problem Solving
- Hardworking/Dependent
- Customer Service
- Excel
- Goal Oriented
- Competitive
- Management
- Process Improvement
- Sales Development
Accomplishments
Tier 3 Winner - Aspirant 2025
Certification
- SC Property & Casualty License
- SC Life & Health
Timeline
Office Manager
State Farm
02.2023 - Current
Team Leader, Logistics
Synter Resource Group
04.2019 - 11.2022
Store Accountant
Harris Teeter
05.2018 - 04.2019
Bachelor of Science - Marketing
Coastal Carolina University