ZAHQUIRA THOMAS
Blythewood
Summary
Experienced professional with team management and leadership qualities. Utilizes strategic approaches by having effective communication and problem solving skills to help motivate and guide teams and drive success streamline operations and boost productivity. Track record of implementing process improvements and fostering cohesive team environments.
Overview
8
8
years of professional experience
Work History
Material Handler
Trane
07.2023 - Current
- Follow 5S standards for area
- Document data into the systems to make sure that the kanban is getting stocked properly
- Ability to work in a team setting and demonstrate a positive work attitude
- Must have the ability to lift 35 lbs., as requested
- Train new associates
Overnight Receiving Manager
Lowes
10.2021 - 06.2023
- Receive and unload trucks
- Process cross docks and specialized customer orders
- Leading and enabling a team of associates to deliver the best possible customer experience in the store
- Directed inventory and processed price changes
Administrative Assistant
Low profit Organization
06.2020 - 03.2023
- Conducted business conference calls
- Manage inventory for the following including but not limited to, clothes, beverages, as well as locations
- Answer customer questions and inquiries via telephone, correspondence or emails
- Foster and maintain all 3rd party relationships, IT, cleaning, equipment, ETC
Sales Floor / Guest Service Team Leader
Target
10.2016 - 08.2021
- Maintain consistent accuracy of cash register
- Accompany customers to required shelves and provide them with price and expiry information
- Took on managerial responsibilities such as training new associates and taking on the role as the department lead
- Directed inventory and processed price changes
Warehouse Specialist Supervisor
Staffmark / Belk Distribution Center
06.2018 - 05.2020
- Maintained a safe working environment
- Trained new hires
- Check packages to ensure their content matches the orders
- Respond to customer inquiries via email, and telephone
- Investigated and document incident reports
Education
Associate of Applied Science - Business Management
Cambridge College
Cambridge, MA06-2015
Associate of Arts - Early Childhood Care And Education
Roxbury Comunity College
Roxbury, MA06-2013
Skills
- Conflict resolution
- Interpersonal skills
- Positive reinforcement
- Team Leadership
- Critical thinking
- Problem Solving
- Customer Service
- Positive attitude
- Decision-making
- Time management
Timeline
Material Handler
Trane
07.2023 - Current
Overnight Receiving Manager
Lowes
10.2021 - 06.2023
Administrative Assistant
Low profit Organization
06.2020 - 03.2023
Warehouse Specialist Supervisor
Staffmark / Belk Distribution Center
06.2018 - 05.2020
Sales Floor / Guest Service Team Leader
Target
10.2016 - 08.2021
Associate of Applied Science - Business Management
Cambridge College
Associate of Arts - Early Childhood Care And Education
Roxbury Comunity College
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