Summary
Overview
Work History
Education
Skills
Timeline
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Zalie Webster

Charleston

Summary

Dynamic and results-driven professional with extensive experience at Charleston Head Spa, excelling in creating memorable client experiences. Skilled in providing meticulous hair and scalp treatments while demonstrating exceptional communication and empathy. Proven ability to adapt to client needs and collaborate effectively with team members to enhance salon operations.

Overview

4
4
years of professional experience

Work History

Head Spa Technician

Charleston Head Spa
Charleston
01.2025 - Current
  • Maintained cleanliness of the spa facility by sanitizing tools and equipment after each use.
  • Demonstrated knowledge of product ingredients, benefits, and usage instructions to customers.
  • Demonstrated knowledge of the science of the scalp through each service and consultation.
  • Performed basic haircuts as an add-on service to maintain the health of the hair.
  • Demonstrated relaxing, satisfying services, and results to maintain the health of the hair and scalp.

Salon Assistant

Largo Salon
Charleston
11.2024 - Current
  • Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
  • Sold products based on customer needs, scalp conditions and recommendations from supervisors.
  • Assessed inventory levels of salon retail products to maintain well-stocked stations.
  • Kept detailed track of client preferences and product needs to effectively schedule appointments, maintain inventory and optimize customer service.
  • Blow-dried, flat ironed, curled and styled clients' hair.
  • Ensured all tools were properly sanitized before use on each client.
  • Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
  • Treated customers to shampooing and head massage to promote loyalty.

Waitress

Sage Kitchen
Virginia Beach
08.2021 - 08.2024
  • Replenished beverages when necessary.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Informed customers of daily specials and signature menu items.
  • Greeted customers and provided menus.
  • Answered questions about menu items, ingredients, and pricing.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

Cosmetology License - Cosmetology

Virginia Beach Technical And Education Center
Virginia Beach, VA
05-2024

Skills

  • Ability to create positive, memorable experiences for clients
  • Skilled in handling upset clients with empathy and professionalism
  • Excellent communication and interpersonal skills
  • Attentive to client needs and preferences, ensuring satisfaction
  • Meticulous in providing accurate consultations and services, such as haircuts and treatments
  • Comfortable working with a team of stylists and assistants to ensure smooth salon operations
  • Able to adjust to varied schedules, client demands, and salon needs

Timeline

Head Spa Technician

Charleston Head Spa
01.2025 - Current

Salon Assistant

Largo Salon
11.2024 - Current

Waitress

Sage Kitchen
08.2021 - 08.2024

Cosmetology License - Cosmetology

Virginia Beach Technical And Education Center

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Zalie Webster