Zariah Davis
Rock Hill
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Sentry Management
02.2022 - 11.2024
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Account Associate
T-Mobile
12.2020 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Streamlined account management processes for improved efficiency and accuracy.
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
Administrative Assistant
South State Bank
04.2020 - 11.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Customer Service Associate
Lowe’s Home Improvement
01.2019 - 03.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Trained new associates in customer service protocols, elevating overall team's performance.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SC05.2019
Skills
- Teamwork
- Active Listening
- Customer Service
- Computer Skills
- Data Entry
- Office Administration
- Administrative Support
- File Organization
Timeline
Administrative Assistant
Sentry Management
02.2022 - 11.2024
Account Associate
T-Mobile
12.2020 - 02.2022
Administrative Assistant
South State Bank
04.2020 - 11.2021
Customer Service Associate
Lowe’s Home Improvement
01.2019 - 03.2020
High School Diploma -
Fort Dorchester High School
Similar Profiles
Robert CarterRobert Carter
Administrative Assistant at Sentry ManagementAdministrative Assistant at Sentry Management
Ashley ChiorandoAshley Chiorando
Division President at Sentry ManagementDivision President at Sentry Management
Marina Ali-SinghMarina Ali-Singh
FINANCIAL REPORTING BOOKKEEPER at SENTRY MANAGEMENTFINANCIAL REPORTING BOOKKEEPER at SENTRY MANAGEMENT