
Motivated and reliable worker with hands-on experience in customer service, restaurant, and retail environments. Experienced in cash handling, food preparation, and supporting team operations during busy shifts. Strong communication skills with a focus on creating a positive customer experience and maintaining a clean, organized workspace.
• Maintained consistent food quality by following prep procedures and ensuring all orders met company standards
• Handled multiple tasks during busy hours, including cooking, restocking, and keeping the kitchen clean and organized
• Worked with team members to keep orders moving quickly and reduce wait times for customers
• Trusted to handle busy shifts independently, maintaining fast and accurate checkout service during peak hours
• Resolved customer concerns and assisted with returns or issues to ensure a positive experience
• Took initiative in keeping the front-end organized, assisting teammates, and helping improve overall store flow
• Delivered high-quality customer service in a fast-paced dining environment, efficiently managing multiple tables while ensuring guest satisfaction and repeat business
• Accurately took and processed food and beverage orders using POS systems, handling cash and card transactions with attention to detail
• Collaborated with kitchen and team members to ensure timely service, resolve customer concerns, and maintain a clean, organized dining area
• Provided attentive, guest-focused service in a high-volume seafood restaurant, ensuring a positive dining experience and strong customer satisfaction
• Demonstrated in-depth menu knowledge, including seafood selections and specials, to make recommendations and increase upselling opportunities
• Maintained efficiency and accuracy while managing multiple tables, coordinating with kitchen staff, and resolving guest concerns promptly
• Led and supervised a team of 2–5 employees in a fast-paced environment, ensuring efficient operations, strong teamwork, and excellent customer service
• Managed daily store operations including cash handling, opening/closing procedures, inventory, and maintaining high standards of food quality and sanitation
• Trained and coached staff while multitasking during peak hours, resolving customer issues, and supporting management to drive productivity and sales
• Delivered excellent customer service while operating cash register/POS systems and handling transactions accurately
• Stocked and replenished merchandise, followed planograms, and maintained organized, sales-ready shelves and displays
• Unloaded shipments, managed inventory, and supported overall store operations in a fast-paced environment.