Zharia Robinson-Jackson
Blythewood,SC
Summary
Healthcare professional with solid background in patient care and medical support. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Prisma Health Richland
Columbia, SC
10.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Fulfillment Associate
Lowes's Home Improvement
Columbia, SC
02.2020 - 09.2022
- Followed procedures at all times for personal and team safety
- Received and reviewed new orders, located requested merchandise and promptly initiated processing
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts
- Operated frequency scanners to track shipment progression and input data into shipping system
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled
- Cross-trained new associates on picking and filling orders for warehouse products
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Worked with customers to pack items according to specific desires and requirements
- Kept work areas neat, clean and free from debris
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations
- Addressed customer complaints and requests by resolution or escalation
- Followed orders precisely for correct items, sizes and quantities
- Assisted customers with large and heavy loads by transporting packages to customers' vehicles
Cashier
Walmart
Columbia, South Carolina
06.2019 - 12.2019
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Checked prices for customers and processed items sold by scanning barcodes
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Counted cash in register drawer at beginning and end of shift
- Checked identification for proof-of age for alcohol and tobacco sales
CNA
Agape Hospice House
Lexington, South Carolina
03.2019 - 06.2019
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Facilitated personal hygiene management, feeding and ambulation
- Transported patients between rooms and appointments or testing locations
Cashier
Gabe's
Columbia, South Carolina
07.2018 - 01.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked prices for customers and processed items sold by scanning barcodes
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Server
Fazoli's
Columbia, South Carolina
11.2017 - 06.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
Receptionist
Frontline Hair Designs
Columbia, South Carolina
01.2016 - 08.2017
- Kept register accurate through correct billing, payment processing and cash management practices
- Explained menu items and suggested appropriate options for food allergy concerns
- Cultivated warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Answered customers' questions, recommended items and recorded order information
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu itemsourcing, ingredients and cooking methods
- Answered multi-line telephone system, provided information and directed calls
- Assisted with typing, data entry and answering incoming calls as required
- Performed administrative support tasks such as proofreading, transcribing hand written information, invoicing, balancing sheets and creating spreadsheets and other documents
- Confirmed appointments, communicated with clients and updated client records
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Scheduled and confirmed appointments and meetings for senior management team
- Restocked supplies and placed purchase orders to maintain adequate stock levels
Education
Licensed Practical Nurse - Nursing
ECPI University
Columbia, SC03-2025
Some College (No Degree) - Nursing
Orangeburg-Calhoun Technical College
Orangeburg, SCSome College (No Degree) - Nursing
Midlands Technical College
West Columbia, SCHigh School Diploma -
Westwood High School
Blythewood, SC06-2018
Skills
- Output Monitoring and Reporting
- Feeding Assistance
- Activities of Daily Living (ADL) Support
- Vital Signs Collection
- Bedsore Prevention
- Emotional and Social Support
- Nutrition and Diet
- Teamwork and collaboration
- Compassion and empathy
- CPR certification
Certification
Certified Nursing Assistant
Timeline
Patient Care Technician
Prisma Health Richland
10.2022 - Current
Fulfillment Associate
Lowes's Home Improvement
02.2020 - 09.2022
Cashier
Walmart
06.2019 - 12.2019
CNA
Agape Hospice House
03.2019 - 06.2019
Cashier
Gabe's
07.2018 - 01.2019
Server
Fazoli's
11.2017 - 06.2018
Receptionist
Frontline Hair Designs
01.2016 - 08.2017
Licensed Practical Nurse - Nursing
ECPI University
Some College (No Degree) - Nursing
Orangeburg-Calhoun Technical College
Some College (No Degree) - Nursing
Midlands Technical College
High School Diploma -
Westwood High School