Zoe Depper
Simpsonville
Summary
Energetic and dedicated, bringing strong organizational and team-building skills to foster collaboration and drive success. Possesses in-depth understanding of process optimization and project management, coupled with proficiency in conflict resolution and strategic planning. Aims to enhance team performance and deliver impactful results.
Developed leadership and strategic planning skills in collaborative and dynamic environment, looking to transition into new field. Demonstrates strong capabilities in team coordination and process improvement. Aims to leverage these skills to contribute effectively in new role.
Overview
3
3
years of professional experience
Work History
Fulfillment Team Lead (Department Manager)
Walmart
Simpsonville, SC
10.2023 - Current
- Directed and managed a team of 40 associates to optimize ecommerce and order fulfillment operations.
- Conducted comprehensive needs assessments to enhance team capabilities through targeted one-on-one coaching and mentoring, addressing skill gaps and fostering performance improvement.
- Conducted in-depth analysis of digital performance metrics and developed targeted strategies to optimize order picking staging processes and increase online sales.
- Partnered with various departments to resolve operational issues, enhancing digital experience efficiency.
- Team Collaboration: Participate in cross-functional meetings to discuss team performance and improvement opportunities.
- Trained new team members by relaying information on company procedures and safety requirements.
Overnight Stocking Team Lead (Department Manager)
Walmart
Goose Creek, SC
02.2023 - 10.2023
- Facilitated team training and management for overnight associates, guaranteeing prompt and precise completion of stocking, merchandising, and operational responsibilities.
- Implemented training programs for new associates, emphasizing safety protocols and best practices for a productive work environment.
- Facilitated operational readiness by providing hands-on leadership and support to ensure timely completion of all tasks for morning store launch.
- Monitored adherence to company policies and safety standards to uphold operational integrity and ensure a safe working environment.
- Inventory Management: Regularly monitor stock levels and assist in inventory audits to ensure accuracy.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Southern New Hampshire University04-2026
Human Resource Management - Human Resource Management
Southern New Hampshire University
Hooksett, NH2025
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Schedule management
- Workplace safety
- Operations management
- Employee evaluation
- Diversity and inclusion
- Talent acquisition
- Human resources management
Accomplishments
- Certificate of Recognition for Excellence in World Language, 2021
- Next Level Leader Certification, Walmart 2026
- Outstanding Academic Excellence, 2021
- Collaborated with team of 20 in the development of creating a Online Sales Penetration of 18%
- Supervised team of 40+ staff members.
Languages
Spanish
Limited Working
American Sign Language
Native or Bilingual
Timeline
Fulfillment Team Lead (Department Manager)
Walmart
10.2023 - Current
Overnight Stocking Team Lead (Department Manager)
Walmart
02.2023 - 10.2023
Bachelor of Science - Business Administration
Southern New Hampshire University
Human Resource Management - Human Resource Management
Southern New Hampshire University
Personal Information
Title: Fulfillment Manager