Summary
Overview
Work History
Education
Skills
Timeline
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Zoie Roberts

Chester

Summary

Dynamic bartender with a proven track record at Fords Felt and Tavern, excelling in customer service and multitasking during high-volume events. Skilled in crafting exceptional cocktails and managing inventory, I foster positive relationships with patrons and suppliers alike, ensuring a welcoming atmosphere and enhancing guest satisfaction. Highly reliable team player dedicated to quality.

Overview

7
7
years of professional experience

Work History

Bartender

Fords Felt and Tavern
Rock Hill, SC
04.2025 - Current
  • Developed and maintained positive relationships with suppliers, negotiating favorable terms for quality ingredients.
  • Implemented efficient workflow processes during peak hours to improve service speed and accuracy.
  • Resolved customer complaints promptly, fostering a welcoming atmosphere for all patrons.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Baggerz
Chester, SC
07.2021 - 04.2025
  • Crafted and served diverse cocktails while ensuring high standards of presentation and quality.
  • Managed bar inventory, tracking supplies to minimize waste and ensure product availability.
  • Developed and maintained positive relationships with customers, enhancing overall guest satisfaction.
  • Trained new staff on cocktail preparation, customer service protocols, and operational procedures.

Sales Associate

Cricket Wireless
Chester, SC
01.2019 - 07.2022
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted customers in selecting mobile plans and devices tailored to their needs.
  • Maintained comprehensive knowledge of products, services, and promotions to enhance sales conversations.
  • Executed inventory management processes to ensure product availability and organization.

Education

High School Diploma -

Chester Senior High School
Chester, SC

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Food service

Timeline

Bartender

Fords Felt and Tavern
04.2025 - Current

Bartender

Baggerz
07.2021 - 04.2025

Sales Associate

Cricket Wireless
01.2019 - 07.2022

High School Diploma -

Chester Senior High School
Zoie Roberts