Zolina Moore
Summerville
Summary
Dedicated professional with proven customer service expertise and strong multitasking abilities. Committed to delivering exceptional experiences and fostering positive customer relationships. Demonstrates adaptability and a strong work ethic, excelling in fast-paced environments. Quick learner with a track record of mastering new skills independently.
Overview
14
14
years of professional experience
Work History
Sous Chef
La Pizzeria
Mount Pleasant
12.2014 - Current
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Observed food safety and sanitation protocols to reduce germ spread.
- Implemented quality control measures to maintain consistency in food production and presentation.
- Assisted in menu development and recipe testing.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Developed seasonal menus that highlight local ingredients and cater to customer preferences.
- Created a positive work environment by encouraging teamwork among staff members.
- Fostered collaboration among kitchen staff to enhance communication and efficiency during peak service times.
- Prepared workstations with ingredients and tools to increase efficiency.
- Managed inventory, ordering supplies to maintain optimal stock levels.
- Ensured cleanliness and organization of kitchen workspace and equipment.
- Monitored food presentation and plating for consistency and appeal.
- Complied with all health department regulations regarding proper food handling methods.
- Monitored inventory levels to ensure adequate supplies on hand.
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Sales Manager
Target Mobile
Summerville
11.2011 - 12.2014
- Resolved customer complaints regarding sales and service.
- Maintained accurate records of all transactions between customers and company representatives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Supported sales team members to drive growth and development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Managed daily operations of sales department, including supervision of staff members.
- Fostered strong relationships with customers, enhancing loyalty and repeat business.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
Education
High School Diploma -
Stratford High School
Goose Creek, SC06-2010
Skills
- Food safety
- Menu development
- Quality control
- Inventory management
- Sanitation practices
- Culinary innovation
- Time management
- Positive and professional
- Knife skills
- Workflow optimization
- Kitchen equipment operation
- Garnishing and plating
- Food presentation
- Detail-oriented
- Safe food handling
- Heavy lifting
Timeline
Sous Chef
La Pizzeria
12.2014 - Current
Sales Manager
Target Mobile
11.2011 - 12.2014
High School Diploma -
Stratford High School