Jeronica Collins
Aiken
Summary
Experienced professional bringing several years of experience in debt collections and accounts receivable. Maintain work flows when it comes to production within manufacturing, like to stay on top of my schedule and my to dos for the day if not more .
Overview
9
9
years of professional experience
1
1
Certification
Work History
Debt Collection Agent
Frost-Arnett Company
06.2022 - 09.2024
- I welcome my customers as if we aren't DEMANDING for a payment but try to get them to understand of paying their owed debt, i collect on medical bills , and do a great job at it and still here going in2 years of work WFH
Forklift Operator
Bridgestone Retail Operations LLC.
Graniteville
05.2019 - 01.2020
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Ensured safety procedures were followed when operating forklifts.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Customer Service Representative
Sitel-Aiken-SC
04.2018 - 11.2019
- I was a customer service representative with sitel for different credit unions as assisting them with their needs rather it was password reset , online set up , checking balance , transferring money if needed
- Also worked for usaa banking with same company was just switch to a new campaign, and I helped members also do resets , online banking needs rather was checking balance , transferring money , wire transfers , and etc
Supervisor
Dollar General
Aiken
01.2016 - 03.2016
- Collaborated with other departments to coordinate workflow processes between teams.
- Directed and supervised team of 15 employees in daily operations.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
Education
Diploma -
Aiken High School
Skills
- Clean Room (5 years)
- Order Picking
- Order Picker
- Microsoft Word
- English
- Forklift operator
- Supervisor
- Manufacturing experience
- Debt collection
- Customer service
- Payment processing
- Negotiation techniques
Certification
Forklift Certification
Timeline
Debt Collection Agent
Frost-Arnett Company
06.2022 - 09.2024
Forklift Operator
Bridgestone Retail Operations LLC.
05.2019 - 01.2020
Customer Service Representative
Sitel-Aiken-SC
04.2018 - 11.2019
Supervisor
Dollar General
01.2016 - 03.2016
Diploma -
Aiken High School