I welcome my customers as if we aren't DEMANDING for a payment but try to get them to understand of paying their owed debt, i collect on medical bills , and do a great job at it and still here going in2 years of work WFH
Scheduling Coordinator
Aiken Regional Medical Center
08.2019 - 10.2021
Used epic system to identify patients, reschedule appointments if needed, as well as scheduling appointments for new and current patients,
Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars..
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Customer Service Representative
Sitel-Aiken-SC
04.2018 - 11.2019
I was a customer service representative with sitel for different credit unions as assisting them with their needs rather it was password reset , online set up , checking balance , transferring money if needed
Also worked for usaa banking with same company was just switch to a new campaign, and I helped members also do resets , online banking needs rather was checking balance , transferring money , wire transfers , and etc