Annie Chambers
Management
Darlington,SC
Summary
Empowering Assistant Store Manager with [20] years of leadership success combined with superior operations management. Excels in fast-paced environments with a focus on customer satisfaction and high-quality team performance. Leverages team strengths to coordinate workflows and allocate resources. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help the team succeed. Talented [manager] is skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Strategic General Operations Manager leads by example, builds strong relationships, and influences frontline staff to drive results. Delegates and manages projects and activities in time-sensitive environments. Excellent written and oral communication skills to deliver engaging, informative, and well-organized presentations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Dynamic individual with hands-on experience in Case Manager and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
House Parent-PT
Connie Maxwell Children Home
Florence, SC
5 2022 - Current
- To work closely in a collaborative team environment with ministry components (Circle of Healing), to help produce a whole and complete child
- Work collaboratively as a member of the Circle of Healing Team to provide for the needs of children in care
- Utilize passion of self and co-workers in the Circle of Healing, to help Connie Maxwell children find their dreams (individualized approach)
- Provide oversight and care to children in the cottage
- Develop and maintain cottage routines
- Perform transportation for youth within cottage or team
- Ability to cook and prepare meals
- Provide a secure, nurturing environment for children in care
- Foster positive relationships with children and increased positive behaviors with adults and peers
- Provide appropriate guidance and discipline to children
- Guide and nurture the Christian development of children
- Teach children necessary, age-appropriate life skills
- Represent a family-centered philosophy
- Continue development of personal and professional mental hygiene, including job skills and knowledge
- Support Connie Maxwell goals
- Works toward achieving yearly 'Gold Star' list
- Other duties as assigned by the Supervisor
- Experience in working with children in church, school, own home or related area is required; Experience in the childcare field is preferred
- Basic knowledge of home management skills
- Strong communication, interpersonal and organizational skills
- Ability to work in a collaborative team environment
- Possesses strong supervisory and parenting skills
- Basic understanding of child development and the effects of pain, loss, and trauma on children
- Ability to set expectations that are reasonable and within the ability of the child
- Ability to implement Behavior Support Plans
- Ability to teach life skills and relational skills to children
- Is dependable, accessible, available, and adaptable
- Flexible and adaptable to changing work conditions
- Energetic and enthusiastic in work
- Takes initiative and able to make decisions
- Ability to work under stress
- Valid driver's license and insurable by Geico insurance carrier
- Maintained CPR/First Aid certification
- Strengthened communication skills among residents by facilitating group discussions and promoting active listening techniques.
- Contributed insights during team meetings about resident needs, progress, challenges, and potential solutions for improved outcomes.
- Participated in professional development opportunities to stay current on best practices within the residential care field.
- Maintained a safe living space by conducting regular safety checks and adhering to established guidelines and protocols.
- Established a nurturing environment by developing strong relationships with residents and providing emotional support.
- Provided crisis intervention when necessary, utilizing effective de-escalation techniques to ensure resident safety and wellbeing.
- Ensured residents'' well-being by closely monitoring their physical, emotional, and mental health status.
- Developed strong partnerships with community resources to provide additional support services for resident needs.
- Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
- Collaborated with fellow staff members for smooth transitions and continuity of care between shifts and during changes in residence.
- Enhanced the quality of life for all residents by organizing engaging activities and events tailored to individual interests.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
- Facilitated family involvement in resident life by coordinating visits, updates, and special events to strengthen familial connections.
- Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Assisted residents in setting personal goals, while offering guidance on overcoming challenges to achieve desired outcomes.
- Promoted academic success through tutoring assistance, study skill development, and time management strategies.
- Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Collaborated with residential team to maximize effective and efficient operations.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Solved grievances and complaints by collaborating with residents.
- Developed and enforced safety policies and procedures to drive safety and well-being of students.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Responded to student inquiries and concerns, offering support and guidance.
- Facilitated smooth transition of new students into residential program.
- Provided crisis management and intervention during emergency situations.
- Developed and maintained relationships with parents to promote positive living environment for students.
- Developed, implemented and monitored residential policies and procedures.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Promoted culture of respect and understanding among students.
Qualified Intellectual Disabilities Professional (QIDP)
Department of disability and Special Needs
Florence, SC
01.2022 - 01.2024
- Responsible for providing a variety of professional services to individuals with intellectual and developmental disabilities
- The successful candidate ensures that individuals receive quality services, develops a plan of care, and ensures that their rights are protected
- The QIDP also provides guidance and support to families and other professionals
- Develop and implement individualized plans of care
- Conduct assessments and evaluations to identify service needs
- Monitor and document the progress of individuals
- Advocate for individuals in various settings
- Provide training and guidance to families in the care of individuals
- Ensure that all services are provided in a safe and secure environment
- Participate in interdisciplinary teams to coordinate services
- Provide guidance and support to individuals and families regarding services and resources
- Participate in professional development activities
- Working with individuals with developmental disabilities
- Knowledge of relevant laws and regulations regarding services for individuals with disabilities
- Excellent communication, organizational, and problem-solving skills
- Able to work independently and as part of a team
- Able to work with a diverse population
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Assistant Store Manager
Walmart
702 SW 8th Street, Bentonville, AR 72716, AR
10.2003 - 05.2024
- Company Overview: Empowering Assistant Store Manager with [20] years of leadership success combined with superior operations management
- Excels in fast-paced environments with a focus on customer satisfaction and high-quality team performance
- Scheduled and delegated assignments to maximize coverage
- Maintained optimal inventory levels to control costs and meet store demands
- Inspired team members to drive performance, collaboration, and teamwork
- Leveraged expense controls and tracking procedures to maintain financial operations and budget targets
- Trained, monitored, and disciplined employees to reach performance targets
- Ran promotions and in-store events to increase sales
- Oversaw payroll, scheduling, deposits, and receipts to support purchasing and record-keeping
- Coordinated solutions to resolve escalated customer service issues
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses
- Maintained optimal employee coverage for business needs with well-prepared team schedules
- Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement
- Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions
- Empowering Assistant Store Manager with [20] years of leadership success combined with superior operations management
- Excels in fast-paced environments with a focus on customer satisfaction and high-quality team performance
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Counselor
Department of Correction
Bishopville, South Carolina
01.1998 - 09.2001
- Delivered high-quality counseling services through classes, small groups, and individual counseling
- Executed intake process and assessed client needs to pair with appropriate counseling services
- Maintained organized files for client records in both digital and analog formats
- Observed client behavior and documented potentially concerning or harmful interactions
- Wrote reports and documents outlining plans
- Evaluated effectiveness of treatments and medications
- Adjusted plans during treatment to achieve success
- Completed assessments with clients to ascertain how best to deliver treatment and care
- Maintained confidentiality and records with sensitive information
- Identified appropriate treatment plans and programs and explained benefits of each to patients
- Created and implemented treatment plans
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within counseling field.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Participated in ongoing professional development trainings to remain current on best practices within counseling field.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Facilitated client self-discovery and personal growth through reflective exercises and discussions.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
- Guided clients in development of personal goals and strategies for achieving them.
- Improved client coping mechanisms with introduction of evidence-based practices.
- Facilitated workshops on stress management techniques, leading to better client self-care strategies.
- Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
- Led psychoeducational groups to increase awareness and understanding of mental health issues.
- Enhanced therapeutic alliance through empathetic listening and validation of client experiences.
- Conducted outreach programs to raise awareness and reduce stigma associated with mental health.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Advocated for clients' needs, connecting them with community resources to support their well-being.
- Designed and implemented prevention programs that addressed community mental health needs.
- Developed and implemented personalized treatment plans for improved mental health outcomes.
- Conducted comprehensive assessments to identify client needs and appropriate therapeutic interventions.
- Enhanced client emotional well-being by conducting individual and group therapy sessions.
- Provided crisis intervention services, offering immediate support and stabilization.
- Adapted counseling techniques to best suit individual needs of each client.
- Listened to clients' concerns and provided encouragement and support.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Supported individuals dealing with mental health and emotional issues.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Educated clients on dangers of substance abuse and prevention techniques.
- Provided education on mental health topics and resources to clients.
- Developed treatment plans to help clients build self-confidence and resilience.
- Assisted clients in exploring feelings and understanding behaviors.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Facilitated group counseling sessions to support and encourage client growth.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
Clerical Assistant
Department of Navy
Washington, DC
02.1993 - 02.1999
- Answered incoming phone calls, directed to appropriate personnel, and took messages
- Developed and maintained digital and analog filing systems
- Updated and maintained databases to maintain current records
- Coordinated and scheduled appointments
- Assisted with report preparation
- Assisted staff with resources and paperwork to complete assignments
- Managed telephone system to answer questions, route calls, and take messages
- Greeted, answered questions, and directed visitors to manage front desk operations
- Prepared letters, invoices, and contract language to correspond with clients and vendors
- Shredded older files and confidential information to reduce security risks
- Coordinated smooth travel for staff by arranging all transportation and accommodations
- Maintained accurate accounting records, inputting new invoices and payments into [Software]
- Reviewed files, records, and other documents to obtain information to respond to requests
- Supported team productivity with consistent office supply levels
- Open, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
- Compiled, copied, sorted, and filed records of office activities, business transactions, and [Type] activities
- Scheduled appointments, meetings and events in comprehensive master calendar
- Made travel arrangements for office personnel
- Kept office file system highly organized and quickly retrieved needed records
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Contributed to a positive work environment by promoting effective communication among team members.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Mentored, trained and supported new staff members in office policies and procedures.
- Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Assisted clients with using library catalogs and software, providing training, and answering questions.
- Composed sensitive, confidential reports and documentation.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Assisted with onboarding of new employees.
- Edited and proofread documents for accuracy and completeness.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Processed incoming and outgoing mail and packages according to established procedures.
- Supported staff on special assignments and ad hoc projects.
- Edited documents to keep company materials free of grammar errors.
Education
Master - Counselor
Webster University
St.Louis, MO 05.2001 - 05.2003
Bachelor of Science - Psychology
Coker University
Hartsville, SC 05.1998 - 06.2001
Skills
Employee training
Customer service management
Inventory counting
Cash auditing
Performance improvement
Business management
Task prioritization
Scheduling
Time management
Coordination
Analytical thinking
Written communication
Social skill building
Health and safety
Problem-solving abilities
Team Leadership
Multitasking
Behavioral Management
Multitasking Abilities
Time management abilities
Problem-solving aptitude
Adaptability
Professionalism
Safety Protocols
Positive Reinforcement
Counseling techniques
Reliability
Conflict Resolution
Cultural Sensitivity
Diversity and Inclusion
Rules and regulations
Resident satisfaction
Group facilitation
Resourcefulness
Resident support
Problem mediation
Maintained facility
Mediate conflicts
Stress management techniques
Childcare expertise
Safety awareness
Cleaning proficiency
Cross-cultural sensitivity
Community outing planning
Routine integration
Mental health awareness
Disciplinary action
Team building
Conflict de-escalation
Event Planning
Community building
Friendly, Positive Attitude
Timeline
Qualified Intellectual Disabilities Professional (QIDP)
Department of disability and Special Needs
01.2022 - 01.2024
Assistant Store Manager
Walmart
10.2003 - 05.2024
Master - Counselor
Webster University
05.2001 - 05.2003
Bachelor of Science - Psychology
Coker University
05.1998 - 06.2001
Counselor
Department of Correction
01.1998 - 09.2001
Clerical Assistant
Department of Navy
02.1993 - 02.1999
House Parent-PT
Connie Maxwell Children Home
5 2022 - Current
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