Autumn Sexton
Aiken
Summary
Compassionate Medical Office Specialist with experience in delivering patient-centered service in fast-paced healthcare settings. Expertise in scheduling, patient check-in/check-out, managing multi-line phones, and maintaining accurate records. Committed to enhancing patient experiences and streamlining office operations.
Overview
4
4
years of professional experience
Work History
Medical Office Specialist
Aiken Physicians Alliance Primary Care
Aiken, SC
11.2025 - Current
- Processed patient intake forms and verified insurance information for accuracy.
- Managed patient scheduling, ensuring timely appointments and efficient office flow.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Assisted in maintaining electronic medical records with attention to detail.
- Coordinated follow-up appointments and managed reminders for patient compliance.
- Supported front desk operations by answering phones and addressing patient inquiries promptly.
- Collaborated with medical staff to streamline administrative procedures for improved efficiency.
Front Desk Associate
Holiday Inn Express Hotel Suites
Aiken, SC
05.2025 - 11.2025
- Greeted and assisted guests during check-in and check-out processes, ensuring smooth arrivals and departures.
- Managed guest inquiries and resolved issues promptly, enhancing overall customer satisfaction.
- Coordinated with housekeeping and maintenance teams to ensure room readiness and address guest needs efficiently.
- Processed reservations using property management systems, maintaining accuracy in bookings and guest information.
Server/Bartender
Aiken Fish House
Aiken, SC
03.2022 - 11.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely food and beverage delivery.
- Assisted in training new staff on menu items and service standards.
- Collaborated with kitchen staff to address dietary restrictions and special requests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed customer transactions accurately using point-of-sale system.
- Monitored guest satisfaction, addressing concerns proactively to ensure positive experiences.
Education
High School Diploma -
Silver Bluff High School
Aiken, SC06-2008
Certificate of Completion - Dental Assisting
Palmetto School of Career Devlopment
Augusta, GA12-2015
Skills
- Patient scheduling
- HIPAA compliance
- Data privacy
- Electronic health records
- Insurance verification
- Patient confidentiality
- Medical office software
Timeline
Medical Office Specialist
Aiken Physicians Alliance Primary Care
11.2025 - Current
Front Desk Associate
Holiday Inn Express Hotel Suites
05.2025 - 11.2025
Server/Bartender
Aiken Fish House
03.2022 - 11.2025
Certificate of Completion - Dental Assisting
Palmetto School of Career Devlopment
High School Diploma -
Silver Bluff High School