Dynamic Crew Leader with proven experience in team coordination, compliance training, and inventory management. Committed to enhancing operational efficiency and ensuring high standards of patient care through effective communication and process improvement.
Overview
3
3
Certification
9
9
years of professional experience
Work History
Crew Leader
University of South Carolina
Columbia
05.2023 - Current
Supervised crew members in daily university facility operations to ensure efficiency.
Trained new staff on safety protocols and operational procedures, enhancing compliance.
Coordinated schedules to ensure adequate staffing for multiple projects, improving operational readiness.
Monitored inventory levels and reported supply needs to management, ensuring timely replenishment and uninterrupted operations.
Facilitated communication among team members, streamlining workflow and reducing delays.
Implemented process improvements to streamline daily operational tasks efficiently.
Trained new staff on safety protocols and operational procedures effectively.
Monitored inventory levels, promptly reporting supply needs to management for timely replenishment.
Monitored inventory levels and reported supply needs to management promptly.
Custodian
Action Labor
Columbia
06.2022 - 03.2023
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Coordinated with team members to implement effective cleaning schedules.
Maintained restrooms by stocking essential paper products and ensuring soap dispensers were consistently filled.
Ensured availability of soap dispensers in restrooms and break areas.
Manager
You've Got Maids
Columbia
07.2017 - 07.2020
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Managed team schedules to ensure timely service delivery to clients.
Allocated tasks to team members to optimize performance.
Enforced customer service standards and resolved customer problems to uphold quality service.
Analyzed operational processes to identify areas for efficiency improvements.
Education
Associate of Applied Science - Surgical Technology
South Eastern College
Columbia, SC
01-2028
Skills
Operational efficiency
Safety protocols
Safety training
Inventory management
Team coordination
Effective communication
Safety management
Patient care
Certification
Forklift operator
Lead Training
Civil Rights and Title IX leadership Training
Timeline
Crew Leader
University of South Carolina
05.2023 - Current
Custodian
Action Labor
06.2022 - 03.2023
Manager
You've Got Maids
07.2017 - 07.2020
Associate of Applied Science - Surgical Technology