Christine Couch
Greenville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Onboarding Specialist
TigerImpact
Clemson
04.2022 - 07.2024
- Maintained accurate records of onboarding processes to ensure compliance and organization.
- Created an orientation checklist for new hires, student-athletes, compliance, and charity involvement.
- Maintained accurate records of all new hires and student-athlete documentation in compliance with applicable laws and regulations.
- Assessed student-athletes for compliance with company, state and federal requirements.
Customer Service Manager
SouthEastern Corrugated LLC
Simpsonville
12.2019 - 04.2022
- Managed customer inquiries and provided exceptional customer service to ensure customer satisfaction.
- Coordinated with other departments to address customer needs effectively.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products, and oversaw all areas of customer accounts: work orders, sales orders, scheduling and production, invoicing, logistics, and delivery of products to customers.
Office Manager
HS Pharma
Greenville
08.2016 - 12.2019
- Managed, scheduled, and coordinated office functions and activities for the business.
- Provided administrative support to management team including preparing reports and presentations.
- Coordinated meetings, conferences, travel arrangements, and company activities.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Assisted with continual investor communications, and year-end tax documentation.
Education
Bachelor of Science - Family Resources with Concentration in Design
West Virginia University
Morgantown, WV01-1989
Skills
- Onboarding processes
- Customer relationship management
- Cross-functional coordination
- Professional demeanor
- Problem solving
- Attention to detail
- Time management
References
References available upon request.
Timeline
Onboarding Specialist
TigerImpact
04.2022 - 07.2024
Customer Service Manager
SouthEastern Corrugated LLC
12.2019 - 04.2022
Office Manager
HS Pharma
08.2016 - 12.2019
Bachelor of Science - Family Resources with Concentration in Design
West Virginia University
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