Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
11
11
years of professional experience
Work History
Bartender Shift Manager
Woofs Sports Bar
08.2013 - 06.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Set up bar for operation, obtained cash bank, and stocked service bar.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Excelled at crafting cocktails with precision, creativity and well-balanced flavors.
Education
Associate of Arts - Graphic Design
Art Institute of Charlotte
Charlotte, NC
Bachelor of Arts - Illustratrion
The Art Institute of Atlanta
Atlanta, GA
06.2012
Skills
Cleanliness standards
Upselling strategies
POS System Operation
Health and safety
Engaging personality
Customer service expertise
Creative Mixology
Highly reliable
Timeline
Bartender Shift Manager
Woofs Sports Bar
08.2013 - 06.2024
Associate of Arts - Graphic Design
Art Institute of Charlotte
Bachelor of Arts - Illustratrion
The Art Institute of Atlanta
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