Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kira Adams

Fountain Inn

Summary

Dynamic Head Teller at First Bank with a proven track record in operational efficiency and cash handling expertise. Successfully balanced cash drawers daily, ensuring zero discrepancies while enhancing customer satisfaction through effective issue resolution. Skilled in staff training and development, fostering a collaborative environment to meet diverse financial needs.

Overview

12
12
years of professional experience

Work History

Head Teller

First Bank
10.2016 - Current
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
  • Oversaw currency shipments and deposits while adhering to strict safety guidelines.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
  • Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
  • Introduced customers to other bank team members to help meet financial needs.

Teller

First Citizens Bank
09.2014 - 09.2016
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Sales Associate

Home Depot
03.2013 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Hillcrest High School
Simpsonville, SC
1997

Skills

  • Branch operations
  • Organization and planning
  • Operational efficiency
  • Security procedures
  • Staff training and development
  • Cash handling expertise

Accomplishments

Recipient of 2024 Teller balancing award

Timeline

Head Teller

First Bank
10.2016 - Current

Teller

First Citizens Bank
09.2014 - 09.2016

Sales Associate

Home Depot
03.2013 - 03.2015

Hillcrest High School

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Kira Adams