Lisa S. Creswell
Greenwood
Summary
Results-driven Clinical Systems Analyst II with extensive experience at Self Regional Healthcare, specializing in application support and project management. Proven expertise in Epic Admin and Billing, coupled with strong problem-solving and leadership skills. Successfully enhanced system efficiency through strategic upgrades and user management, contributing to improved operational performance.
Overview
21
21
years of professional experience
Work History
Clinical Systems Analyst II
Self Regional Healthcare
01.2010 - Current
- Company Overview: Certified in Epic Admin and Billing for Home Health. Badge in Principal Training for Home Health Billing.
- Provide application support including quarterly upgrades and hotfixes.
- Testing prior to upgrades and hotfixes.
- Work closely with management and staff on system updates and changes.
- Creating and removing users as requested by management.
- Certified in Epic Admin and Billing for Home Health. Badge in Principal Training for Home Health Billing.
Business Manager
Home Health Services of Self Regional Healthcare
01.2004 - 01.2010
- Managed medical records and financial billing department.
- Payroll for department of over sixty employees.
- Helped director with yearly budgeting.
Education
Associates degree - Information Technology
Piedmont Technical College
05.2015
HEALTHCARE MANAGEMENT CERTIFICATE -
LANDER UNIVERSITY
01.2008
Bachelors - Psychology, counseling
Lander University
05.2003
Skills
- Application implementation and support
- Project management
- Clinical Systems Analyst
- Staff Training and Support
- Epic HH Revenue Cycle Certification
- Epic Resolute Hospital Billing Admin Certification
- Epic Badge HH Rev Cycle Principal Trainer
- Epic Badge Hospice Billing Principal Trainer
- Epic Security Workgroup Badge
- McKesson Pathways Home Health
- 3M HDM system
- Allscripts (Case management)
- Allscripts (Referral management)
- Agility/Stix (Employee Health EMR)
- Aria/Varian Applications
- Pyramis
- Q-Tel
- Q-Stress
- Vision Holter
- Medisoft Office Hours
- Therapy Source
- LSI
- Technical Skills
- Problem solving
- Customer Service
- Communication
- Organization
- Leadership
Activities
- Volunteer for youth mission trips as a leader and participant the past fifteen years at Westside Baptist Church.
- Volunteer monthly for the past six years to help feed at our local homeless shelter, Pathway House.
- Vice President of PTO at Mays Elementary School.
Timeline
Clinical Systems Analyst II
Self Regional Healthcare
01.2010 - Current
Business Manager
Home Health Services of Self Regional Healthcare
01.2004 - 01.2010
Associates degree - Information Technology
Piedmont Technical College
HEALTHCARE MANAGEMENT CERTIFICATE -
LANDER UNIVERSITY
Bachelors - Psychology, counseling
Lander University
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