Matthew Aiello
Charleston
Summary
Highly energetic and adaptable worker with a strong passion for teamwork, customer service, and contributing to a company's key performance objectives. Skilled in both general and technical areas, I have developed problem-solving abilities, effective communication skills, and a knack for process improvement. My education, work experiences, and extensive athletic involvement have provided me with ample teamwork experience, a deep understanding of competitive analytics, time management skills, and a strong commitment to goal-based metrics. I genuinely enjoy building relationships at all levels to meet and exceed organizational goals. Additionally, proficient in PC technology, software applications, and experienced with various social media platforms.
Overview
8
8
years of professional experience
Work History
Store Manager
The Vault Retro Sports Apparel
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Assisted 3 stores with store remodels and more efficient work practices
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Assistant Store Manager
Quiet Storm Surf Shop
11.2022 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Total Quality Logistics (TQL)
Logistics Account Sales - Internship
03.2022 - 09.2022
- Assisted in maintaining and increasing profits on a senior broker's account.
- Communicated with pre-qualified carriers to manage and sell freight loads.
- Achieved highest broker weekly payouts multiple times, reaching amounts of $75,000 and $80,000.
Property Management Associate
Creative Consulting Solution Inc.
05.2018 - 03.2022
- Primary contact for upkeep and maintenance of multiple properties
- On-site coordinator of renovations and sub-contractor for new projects to ensure timely completion of tasks.
- Contributed to strategic initiatives by supporting management team in decision-making processes.
Restoration Specialist
Griffin Marble Restoration
05.2017 - 08.2018
- Delivered top-tier restoration results, consistently exceeding customer expectations.
- Mastered the operation of complex equipment and process technology to ensure top-quality restoration outcomes.
- Achieved superior restoration outcomes by developing proficiency with advanced equipment and technology.
Cook Associate / Bar Back / Service Bartender
The Cabin
10.2018 - 12.2021
- Trained new team members in kitchen operations, including the proper use of all equipment and POS technology.
- Exceeded quality and throughput metrics, consistently meeting key performance indicators.
- Managed pre-opening and closing tasks to ensure readiness and smooth transitions for incoming staff.
- Funded tuition and room & board by working consistently throughout college.
Education
BA - Sports Management
Central Michigan University
Mount Pleasant, MI12.2021
High School -
Lake Orion High School
Orion Township, MI06.2016
Skills
- Team collaboration
- Client relations
- Strategic planning
- Project management
- Time management
- Communication skills
- Customer focus
- Sales strategies
Timeline
Store Manager
The Vault Retro Sports Apparel
03.2023 - Current
Assistant Store Manager
Quiet Storm Surf Shop
11.2022 - 03.2023
Total Quality Logistics (TQL)
Logistics Account Sales - Internship
03.2022 - 09.2022
Cook Associate / Bar Back / Service Bartender
The Cabin
10.2018 - 12.2021
Property Management Associate
Creative Consulting Solution Inc.
05.2018 - 03.2022
Restoration Specialist
Griffin Marble Restoration
05.2017 - 08.2018
BA - Sports Management
Central Michigan University
High School -
Lake Orion High School
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