Summary
Overview
Work History
Skills
Objective
Timeline
Generic

Nancy Beth Johnson

316 Hill And Dell Drive,WI

Summary

Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Overview

18
18
years of professional experience

Work History

FDA Specialist

UPS
05.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Pull FDA volume and distribute work per RTR for processing
  • Work closely with HUB / FDA US Customs on Notice of Actions for detained entries and obtain / submit compliant information required for FDA release. Submit exam locations for entries to be reviewed per FDA requests. Abandon or RTS refused entries.
  • Ensure Customs referred entries (referred to FDA due to Customs (CBP) or other government agencies (AGR / F&W / TEC) seeing an item in the package that is FDA related but not claimed on the invoice or the entry was sectioned and CBP / OGA processed.
  • Review various entries that are ABI-REJ using ABI Viewer Summary to determine why an entry is rejecting and making the necessary corrections to ensure ABI-ACC as needed for FDA transmission
  • Work closely with co-workers using gained knowledge and resources to better assist department and customers (based on the Rating / Compliance manual)
  • Assist with FDA team mailbox
  • Process and submit entries compliantly to FDA Customs
  • Assist BTA department

Air Ocean - Post Entry

UPS
03.2020 - 05.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Process Import Documentation
  • Communicate with overseas agents
  • Ensure compliance with US regulations
  • Worked with special systems in BOSS (PEMS / ACE / special printer)

FDA Specialist

UPS
07.2016 - 03.2020
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Pull FDA volume and distribute work per RTR for processing
  • Work closely with HUB / FDA US Customs on Notice of Actions for detained entries and obtain / submit compliant information required for FDA release. Submit exam locations for entries to be reviewed per FDA requests. Abandon or RTS refused entries.
  • Ensure Customs referred entries (referred to FDA due to Customs (CBP) or other government agencies (AGR / F&W / ETC) seeing an item in the package that is FDA related but not claimed on the invoice or the entry was sectioned and CBP / OGA are processed.
  • Review various entries that are ABI-REJ using ABI Viewer Summary to determine why an entry is rejecting and making the necessary corrections to ensure ABI-ACC as needed for FDA transmission
  • Assist with updating importer and shipper profile comments as needed
  • Work closely with co-workers using gained knowledge and resources to better assist department and customers (based on Rating / Compliance manual
  • Assist with FDA team mailbox
  • Process and submit entries compliantly to FDA Customs
  • Assist BTA department with volume as needed

Entry Review

UPS
03.2011 - 07.2016
  • Passionate about learning and committed to continual improvement.
  • Review Air Small Pack shipments that have been processed by ASP raters prior to US Customs Payment Date - making corrections as needed
  • Send Return Entry Coversheet to processors for corrections to be made on shipments when needed and following up to ensure corrections are made prior to Custom's payment date for entry paperwork submission
  • Provide Entry Documents to Importer of Record for various shipments upon request
  • Complete any corrections upon contact when corrected by IOR or when revised paperwork is provided prior to Custom's payment dsate

Customs Brokerage Rater

UPS
03.2007 - 03.2011
  • Completed required training modules promptly, ensuring up-to-date knowledge of project requirements.
  • Prepare Customs entries using Tariff Classification guide to classify correct duty percent on importing commodities
  • Complete all required forms and declarations as required per US Customs
  • Secure pertinent details on importing commodities from US importers via phone, email, and fax communications
  • Work closely with various importers. Review and process accounts that require special handling and instructions, often involving direct communication with importer and/or shipper.

Skills

  • Familiar with BOSS / ISPSYS systems
  • Computer literate, familiar with Internet Explorer, Google Chrome, Microsoft Edge, Microsoft Word, Excel, Outlook, Skype, Zoom, Snip Tool
  • Trained - PNSI (Prior Notice System Interface)
  • ITACS System - Import Trade Auxiliary Communication System
  • ETT - Electronic Tracking and Tracing
  • FDA Registration & Device Listing Search
  • Product Code Builder

Objective

To obtain a position that provides the opportunity to strengthen my current skillset and knowledge of UPS Customs Brokerage Operations, as well as to take the opportunity to enhance my growth as a UPS employee.

Timeline

FDA Specialist

UPS
05.2021 - Current

Air Ocean - Post Entry

UPS
03.2020 - 05.2021

FDA Specialist

UPS
07.2016 - 03.2020

Entry Review

UPS
03.2011 - 07.2016

Customs Brokerage Rater

UPS
03.2007 - 03.2011

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Nancy Beth Johnson