TYTIANNA ROBERTS
Greenville
Summary
Detail-oriented and reliable administrative professional with extensive experience in customer service, clerical operations, social media management, and data tracking. Proven ability to efficiently manage office tasks, enhance client relations, and streamline team coordination to achieve organizational goals. Recognized for exceptional interpersonal communication, effective time management, and strong leadership skills developed through a commitment to academic and athletic excellence. Passionate about contributing to team success and fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
BenchMark Physical Therapy
Greenville, SC
11.2025 - Current
- Organized and maintained clinic schedule to enhance operational efficiency and patient satisfaction.
- Facilitated insurance copay transactions and addressed partner inquiries to ensure seamless operations.
- Maintained and updated patient records, ensuring compliance with privacy regulations and accessibility for healthcare providers.
- Ensured accurate patient information entry in electronic health record systems, enhancing data integrity.
Full-Time Substitute
Riverside Middle School
Greer, SC
08.2024 - 05.2025
- Facilitated classroom management and documented student progress in the absence of the primary instructor.
- Managed attendance records, facilitated communication with staff, and organized classroom environments to enhance operational efficiency.
- Implemented strategies to promote student involvement while ensuring a well-organized and nurturing educational setting.
Front Desk & Customer Service Associate
Clean Eatz
Greenville, SC
05.2022 - 08.2024
- Greeted clients, managed front-of-house operations, and handled customer inquiries and issues with professionalism.
- Supported daily business tasks including register balancing, order entry, and scheduling pickups.
- Promoted wellness products and educated customers on healthy lifestyle options aligned with brand values.
Social Media & Office Intern
Radford University
Radford, VA
12.2022 - 01.2024
- Designed digital marketing materials, managed online presence, and provided clerical support to department heads.
- Organized and analyzed survey data to guide program improvements.
- Held weekly strategic meetings and assisted in department communications.
- Supported event planning initiatives, coordinating logistics and resources for successful university events.
Cashier & Customer Service Specialist
Zaxby's
Greenville, SC
12.2018 - 12.2021
- Provided outstanding service by efficiently processing payments and addressing customer inquiries.
- Managed daily upkeep and tidiness of front-of-house, focusing on presentation and orderliness.
- Awarded Employee of the Year in acknowledgment of outstanding service and commitment to reliability.
Education
Bachelor of Business Administration - Marketing
Radford University-Carilion
Radford, VA12-2026
High School Diploma - undefined
Riverside High School
Greer, SC06-2020
Skills
- Administrative support
- Client relationship management
- Calendar coordination
- Proficient in Microsoft Word, Excel, and Outlook
- Data entry accuracy
- Effective time management
- Social media management
- Collaborative teamwork
- Analytical problem solving
Timeline
Patient Care Coordinator
BenchMark Physical Therapy
11.2025 - Current
Full-Time Substitute
Riverside Middle School
08.2024 - 05.2025
Social Media & Office Intern
Radford University
12.2022 - 01.2024
Front Desk & Customer Service Associate
Clean Eatz
05.2022 - 08.2024
Cashier & Customer Service Specialist
Zaxby's
12.2018 - 12.2021
High School Diploma - undefined
Riverside High School
Bachelor of Business Administration - Marketing
Radford University-Carilion